Privacy Policy
Savannah Tradegate Group Ltd respects user privacy and handles personal data responsibly when supporting inquiries, service requests, and business operations.
Savannah Tradegate Group Ltd
Office
Popman House
1st Floor, Office No. B103
Nairobi, Kenya
1. Introduction
This Privacy Policy explains how Savannah Tradegate Group Ltd collects, uses, stores, and protects information submitted through this website and related business communication channels.
By using this website or submitting a form, you acknowledge that Savannah Tradegate may process your information for the purposes described below.
2. Information We Collect
We collect information that clients and website users provide when making inquiries or requesting services.
- Name
- Phone number
- Email address
- National ID details where required for requested services
- KRA PIN-related information where required for requested services
- Business or company registration details
- Messages and inquiries
- Uploaded documents if file upload is added later
- Technical information such as browser or device data if collected
3. How We Use Information
We use submitted information to provide requested services and communicate with clients.
- Responding to inquiries
- Processing service requests
- Business registration support
- KRA PIN-related support
- Product inquiries and quotations
- Client communication
- Internal record keeping
- Compliance and security
4. Legal and Business Basis
We process personal data to provide services requested by clients, respond to inquiries, meet legal and business obligations, and protect legitimate business interests such as fraud prevention, record keeping, service quality, and dispute handling.
5. Sharing of Information
We only share information where necessary for service delivery, business operations, compliance, or legal requirements.
- Authorized Savannah Tradegate staff
- Service providers supporting the website or business operations
- Relevant government, registration, or tax platforms where required for the requested service
- Legal or regulatory authorities where required by law
6. Data Security
We use reasonable safeguards to protect client information, including secure storage, access controls, staff-only admin access, and backend handling for sensitive service request data.
No online system can be guaranteed to be completely secure, but Savannah Tradegate aims to handle client data carefully and restrict access to authorized purposes.
7. Data Retention
We keep information only for as long as necessary for service delivery, business records, legal obligations, compliance, accounting, and dispute handling.
8. User Rights
Users may request access, correction, or deletion of their personal information where applicable by contacting Savannah Tradegate. Some records may need to be retained where required for legal, business, compliance, or dispute purposes.
9. Cookies and Analytics
The website may use basic technical cookies that are necessary for operation. If analytics tools are added later, this policy should be updated to explain what is collected and how users can manage their choices.
10. Contact
For privacy questions or data requests, contact Savannah Tradegate Group Ltd at savannahtradegateltd@gmail.com.
11. Legal Review Notice
This policy is provided for practical business guidance and should be reviewed by a qualified legal professional before final publication or public launch.