Terms of Service
These Terms of Service describe the basic conditions for using the Savannah Tradegate Group Ltd website and submitting inquiries or service requests.
Savannah Tradegate Group Ltd
Office
Popman House
1st Floor, Office No. B103
Nairobi, Kenya
1. Acceptance of Terms
By accessing this website or submitting a form, you agree to use the website responsibly and in line with these Terms of Service.
2. About Our Services
Savannah Tradegate Group Ltd provides product inquiries, eTIMS support, business registration support, KRA PIN support, company registration support, and related business services.
The website is intended to help clients learn about available services and submit inquiries or service requests for follow-up.
3. User Responsibilities
Users must provide accurate, lawful, and complete information when submitting forms or requesting services.
Users should not submit information that is false, misleading, unauthorized, or infringes the rights of another person or organization.
4. Service Requests
Submitting a form does not automatically guarantee service completion. Savannah Tradegate may contact the client to verify details, request documents, confirm pricing, or clarify requirements before proceeding.
5. Pricing and VAT
Product and service prices may be VAT exclusive where stated and may change based on scope, availability, statutory fees, implementation needs, supplier pricing, or changes in external requirements.
6. Third-Party Platforms and Government Services
Some services may involve third-party platforms, government portals, KRA systems, business registration systems, payment providers, or external processors.
Savannah Tradegate is not responsible for outages, delays, policy changes, rejection decisions, or technical issues controlled by third-party systems.
7. No Guarantee of External Approvals
For registration and tax-related services, Savannah Tradegate can assist, guide, and support the process. Final approvals may depend on government systems, compliance checks, document accuracy, statutory requirements, and third-party processing.
8. Intellectual Property
Website content, branding, text, graphics, layout, and materials belong to Savannah Tradegate Group Ltd unless otherwise stated.
Users may not copy, reproduce, or reuse website materials for commercial purposes without permission.
9. Limitation of Liability
Savannah Tradegate aims to provide accurate information and reliable support, but the website and services are provided subject to availability, external requirements, and client-provided information.
To the extent allowed by law, Savannah Tradegate will not be liable for indirect losses, third-party system failures, delays outside its control, or issues caused by inaccurate or incomplete information provided by a client.
10. Changes to Terms
These Terms may be updated from time to time. Updated terms will be posted on this page with the effective date revised before publication.
11. Contact
For questions about these Terms, contact Savannah Tradegate Group Ltd at savannahtradegateltd@gmail.com.